(888) 829-1341 or (570) 829-1341 or 2-1-1 where available or

Text your zip code to 898211.

NEPA 211
Help Line

Warm Line


Call 1-866-839-0445 or 570-270-6866

The Warm Line is a telephone support line where the caller is able to talk to trained peers that can listen to concerns and offer support. The Warm Line Peer Responder has a unique perspective on issues since they may have experienced many of the same feelings in the past.

Warm Line is available seven days a week from 5:00 p.m. to 9:00 p.m.

What information do I need to provide?
Telephone number must be provided and first name would be helpful.

Will my call be accepted from a blocked number?
No calls will be accepted from blocked or private numbers. Please unblock your caller ID prior to calling.

Is my call confidential?
Yes, all calls will remain confidential except in cases that require crisis intervention.

Is my time limited?
Yes, calls are limited to 15 minutes.  Frequent callers may have additional time restrictions placed on their calls.

How often can I call?
You may call once a day.

Call 1-866-839-0445 or 570-270-6866