(888) 829-1341 or (570) 829-1341 or 2-1-1 where available or

Text your zip code to 898211.

NEPA 211
Help Line

Current Happenings

A helpful resource in this recovery process might be our Negotiating the Networks guide. If you can't find what you are looking for give us a call.

Fair Links

Warm weather means fair time, blow are links to fairs in our regions and the state web site that lists county fairs throughout Pennsylvania.
Northeast Fair,                        June 20 to 25, 2017
Lycoming County Fair,          July 12 to 22, 2017
Troy Fair,                                July 24 to 29, 2017
Union County West End Fair July 31 to Aug. 6, 2017
Wayne County Fair                Aug. 4 to 12, 2017fair
Clinton County Fair,              July 29 to Aug 5, 2017
Tioga County Fair,                 August 7 to 12, 2017
Montour-Delong Community Fair,  July 31 to Aug. 5, 2017
Harford Fair                            Aug. 21 to 26, 2017
Northumberland County Fair, Aug. 23 to 26, 2017
West End Fair                         Aug. 20 to 26, 2017
Greene-Dreher-Sterling Fair  Aug. 25 to Sept. 3, 2017
Sullivan County Fair,                         Aug 30 to Sept. 4, 2017
Wyoming County Fair,          Aug 30 to Sept. 4, 2017 
Luzerne County Fair,             Sept. 7 to 11, 2017
McClure Bean Soup Festival & Fair Sept. 10 to 17, 2017
Beaver Community Fair         Sept. 17 to 23, 2017
Bloomsburg Fair,                   Sept. 22 to 30, 2017

PA Fairs contains info and links to county fairs in Pennsylvania.

The Meat and Poultry Hotline’s Popular Summer Questions

It is summertime and the USDA’s Meat and Poultry Hotline agents are heating things up by answering your food safety questions! Hotline experts keep the public safe from foodborne illness by answering calls on all sorts of food safety topics. 

Keep reading to learn about some of the most popular questions answered during summer.



School Information

Schools will be starting soon and there are changes to student immunizations. To see the changes click here.

Below is contact information in our 17 county area.

Abington Heights School District Montoursville Area School District
Athens Area School District Montrose School District
Benton Area School District Mount Carmel Area School District 
Berwick Area School District Mountain View School District
Bloomsburg Area School District Muncy School District  
Blue Ridge School District North Pocono School District
Canton Area School District Northeast Bradford School District 
Carbondale Area School District Northern Tioga School District
Central Columbia School District Northwest Area School District
Crestwood School District Old Forge School District
Dallas School District Pittston Area School District 
Danville Area School District Pleasant Valley School Distirct
Delaware Valley School District Pocono Mountain School District
Dunmore School District  Riverside School District 
East Lycoming School District  Sayre School District
East Stroudburg School District Scranton School District
Elk Lake School District Selinsgrove Area School District
Forest City Regional School District Shamokin Area School District
Galeton Area School District Shikellamy School District
Greater Nanticoke School District South Williamsport Area School District
Hanover Area School District Southern Columbia Area School District 
Hazleton Area School District  Southern Tioga School District 
Jersey Shore Area School District Stroudsburg Area School District
Keystone Central School District  Sullivan County School District 
Lackawanna Trail School District Susquehanna Community School District
Lake Lehman School District Towanda Area School District 
Lakeland School District Troy Area School District 
Lewisburg Area School District Tunkhannock Area School District
Line Mountain School District Valley View School District 
Loyalsock Township School District Wallenpaupack Area School District
Mid Valley School District  Warrior Run School District
Midd-West School District Wayne Highlands School District
Mifflinburg Area School District Wellsboro Area School District
Millville Area School District West Branch School District
Milton Area School District Western Wayne School District 
Monroe Career and Technology Wilkes-Barre Area School District
Montgomery Area School District  Williamsport Area School District
Wyalusing Area School District
Wyoming Area School District
Wyoming Valley West School District 


Heat Related links             

What to watch out for during the extreme heat.
Centers for Disease Control has a Extreme Heat Prevention Guide, Tips for Preventing Heat Related Illness  and information about Heat Stress in the Older Adults.
Electric fans may provide comfort, but when the temperature is in the high 90s, fans will not prevent heat-related illness. Taking a cool shower or bath or moving to an air-conditioned place is a much better way to cool off. Air conditioning is the strongest protective factor against heat-related illness. Exposure to air conditioning for even a few hours a day will reduce the risk for heat-related illness. Consider visiting a shopping mall, public library, senior citizen center or go to the movies for a few hours. 


2017 Senior Farmers Market Nutrition (Voucher) Program 

This program was established in 2002 by the Federal and State Dept. of Agriculture to assist seniors in obtaining fresh, nutritious fruits and vegetables and to increase sales and awareness of the farmers markets in the local area. In collaboration with Area Agency on Aging, the vouchers are distributed to eligible seniors statewide. 

A person is not eligible if he/she resides in a nursing home, convent or residential facility where meals are prepared. 
The eligible senior receives four $5 vouchers that can only be redeemed at a local farmers stand who is a participant of the program. Only Pennsylvania grown fresh fruits and vegetables can be bought with the vouchers; baked goods, apple cider, dairy products, jams, and meats are not allowable. Each senior can only receive one set of four vouchers a year. 
A representative can pick up vouchers for an eligible senior as long as they have a signed and completed proxy form. The representative must bring some form of ID. Anyone with Power of Attorney must also have a proxy form completed and signed when picking up vouchers for eligible senior. A husband/wife must have the proxy form completed and signed when picking up vouchers for spouse.

Follow this link, for distribution sites, then click on the county you live in.

Summer Camp Listing for Lackawanna, Luzerne & Wyoming Counties.Camps

Northeast Pennsylvania Family is free of charge and offers readers a wealth of information about local family activities and parenting issues by highlighting the best that the region has to offer. Their annual Camp & Summer Program Listing, provides information regarding programs throughout Lackawanna, Luzerne & Wyoming Counties. Some of these camps do offer scholarships. Each quarterly issue is chock full of valuable information for active families – from their extensive Calendar of Events to a comprehensive seasonal directories, including lists of preschools, summer camps, consignment shops, great local parks, birthday party resources, and hayrides and haunted houses.

For additional information check out our Facebook Page.


Click here for WNEP's Public Service Announcement for the Run / Walk.

Farmers Markets



Most Farmers Markets are not open yet, but the following link will provide you with information on Pennsylavnnia's Farmers Markets. You can search by the name of market or the county the market is located in or nearest to your address.


Severe Weathersummer storm

When severe weather is forecast the following links to check alerts and preparations you can make for severe weather.

The latest alerts from the national weather service alerts are available by clicking here. Look for your county at the bottom of the alert.

To access the latest radar click here, just click on the map to zoom in.

For definitions of weather terms, click here.

Preparation for Severe weather can be found at the following links;                    PEMA             Red Cross                    The Weather Channel


Storms may cause runoffs across roadways and cause some roadway flooding.  These storms may also cause downed trees.

Some severe storms may cause flash floods and cause some waterways to flood. For list of waterways the national weather service monitors click here. Some reporting stations are automated and some are done manually so they may not up to date.



The fast and easy way to manage your benefits - anytime and anywhere. myCOMPASS PA is an online app for Pennsylvanians to manage their health and human service programs benefits. COMPASS now has a mobile app for you to check on your benefits. To learn more about this app click here. This free app is available for Android and Apple, click on your store below:


Google Play Apple App Store



Spring / Summer FUN IN NEPA

         CONTACT the local Visitor's Bureau's;
            Bradford, Clinton, Columbia/Montour, Endless Mountain, Lackawanna, Luzerne, Lycoming, Pocono Mountains, Susquehanna River Valley, and Tioga.

         VISIT a State Park or a National Park in Pennsylvania.


I can't dial 2-1-1 from my work phone.

Some phone networks or PBX systems that require a “9” or another outside line access code may need to be adjusted so you can dial 2-1-1. Most systems allow you to dial 9-1-1, but some may need to be changed for 2-1-1. Your telecommunications staff or service provider should be able to make this simple adjustment. You can also reach us by dialing 1-888-829-1341.texting



On July 1, 2015 Help Line starting accepting texts for information and referral services. Text your Zip Code to 898211 to be connected to a Help Line caseworker. This is a free service provided by Help Line, message and data rates may apply. Click this link for a Times Leader newspaper story on texting at Help Line.


Storm information and preparedness.


For the latest weather information check with the National Weather Service.

To prepare for a storm and other disasters that may follow these links to and
the Red Cross.


Be prepared and download the FEMA app for free on the App Store and Google Play. Learn what to do before, during, and after emergencies with safety tips & receive weather alerts from the National Weather Service for up to five different locations anywhere in the United States. Features in the app include:

Database Resources

Help Line is updating our resources for a new database. If you want to be listed check our Inclusion/Exculsion criteria to determine your eligibilty for our database. Then click on this form to supply your information.


Juvenile Court Information

As a result of some of the past issues involving the juvenile court in Luzerne gavelCounty a number of resources have been developed to make negotating the juvenile system easier. The Guide to Juvenile Court is a resource that is can be helpful in any county, the Targeted Resouce Directory lists resources for Luzerne County. The PA Commission on Crime & Delinquincy has announced programs that have recieved money from the Mericle Fund/Programs to Benefit Children of Luzerne County. For a list of programs click on this link for Mericle Funds.


In this economic climate, sometimes you need some assistance. There is often help available but you need to know where to turn. You can call Help Line twenty four hours a day for the latest information on available programs, or download this Guide to Negotiating the Networks for assistance.    

Public Alert System


Luzerne County has launched a new public alert system that will send text messages and e-mails to residents regarding emergencies and weather warnings.

In addition to severe weather updates, the system will be used to send information alerts such as missing children, Susquehanna River conditions, emergency conditions at the PPL Susquehanna nuclear power plant in Salem Township and emergencies related to Marcellus Shale gas wells throughout the county.

To sign up for the alert notification service, click here.


211 Dial 2-1-1

2-1-1 is an easy-to-remember three-digit phone number that brings people and services together.

The essence of 2-1-1 is in its simplicity:

View a news story from WBRE on 2-1-1.

Additional information can be found at 2-1-1.

drivingRoad Conditions

Local road conditions are always a concern, check the local PennDot District 4 web (Lackawanna, Luzerne, Pike, Susquehanna, Wayne & Wyoming Counties) or PennDot District 3 web (Bradford, Columbia, Lycoming, Montour,Northumberland, Snyder, Sullivan, Tioga & Union Counties) site's.

For statewide conditions click on the PA 511 site, you can also download PA 511's mobile app by clicking here.  Another site for information regarding Interstate 81, where you can sign up for traffic alerts  is Focus 81.

The PA Turnpike conditions can be reached at 1-800-331-3414, then choosing Option #2, then Option #92.  The latest web information for the Turnpike can be found here.

Latest recall information from the FDA and Consumer Product Safety Commission

Follow these links to the FDA and the CPSC which will provide you with the latest information regarding recalls and warnings.

AT&T Wireless offers tips on how to make the best use of cell phonescell phone
in case of natural disasters or other catastrophes.

Red Cross Blood Drives

Donor Site - Luzerne County

NEPA Region Blood Services
29 New Commerce Blvd., Ashley

  • Wednesdays 1:00PM – 6:00PM
  • Thursdays 1:00PM -  6:30PM
  • Saturdays 8:00AM - 1:00PM

Donor Site - Lackawanna County

208 Meadow Ave., Scranton

  • Tuesdays 1:00PM - 6:00PM
  • Wednesdays 1:00PM - 6:00PM
  • Saturdays 8:00AM - 1:00PM

For latest blood donation information, check Red Cross NEPA Region Blood Services.

Geisinger Blood Center

For the latest blood donation site information and to make an appointment click here.